Our website is optimized to run on Macs, PCs, tablets, iPhones and Android phones. If you are experiencing any problems viewing our site on a computer, try accessing our site from a different browser (try Google Chrome, Firefox Mozilla or Internet Explorer). Also make sure you are using the latest version of the browser, as… Read more
Please try the following: 1. If you are a member, you can try logging out and logging back in. 2. Close your browser window, wait a few seconds and open a new session. 3. Try accessing our website using a different browser (e.g. if you use Google Chrome, try using Mozilla Firefox or Internet Explorer)…. Read more
If you have forgotten your username or password, please refer to the following questions “I have forgotten my username or password”. If you are certain you have the correct username and password but still cannot log in: * Try clearing your browsers cookies. You can refer to this guide for clearing cookies: http://www.wikihow.com/Clear-Your-Browser’s-Cookies * Make… Read more
We can help you retrieve your username. Please send us an email to . Your email must be sent from the email that is registered with your account (to prove ownership). Please also provide us with: Your first and last name
If you have forgotten your password, make sure you are not logged in on our website. Click on Login, then click on “Lost your password?” Enter your username or email associated with your account. Click Get New Password. An email will be sent to you. Make sure you check your Spam folder. Click on the… Read more
It’s important to have a strong internet connection to ensure video and audios are able to stream smoothly. If you are having trouble streaming, then we suggest pausing the video to let it buffer for 10 minutes. When you return, it should have sufficiently buffered enough to allow for smooth playback. In some instances, you… Read more
Unfortunately, this is not possible. You will need internet access to stream the video and audio content.
